UPS does not deliver on weekends or holidays. In-stock orders are not guaranteed to ship the same day they are received. All orders received for in-stock items ship within 1 business day. To ship to multiple addresses, simply place a separate order for each shipping address. You can do this by placing individual orders online or by calling Customer Care to place the orders for you. New Balance reserves the right to hold any order for suspected fraud. New Balance is unable to ship to PO Boxes at this time.
Extended Holiday Returns
If you aren't completely happy with your purchase, simply return it by January 31, 2020 for free. Returns must be in new condition, in the state you received them. Unfortunately, we cannot accept returns on custom shoe orders.
Reducing waste is a priority for us, and the men’s Test Run Project 3.0 is the ultimate use of our leftovers. Surplus materials are what remains after we’ve made all of our production runs and the season is over. We’ve taken some of the waste and turned it into a limited-edition Test Run project, preventing disposal of some of this stock. Because we are using extra supplies, no two pairs of TRP3 shoes are identical. Where surplus materials were not available, we made every effort to use at least partial recycled or reused content.