UPS does not deliver on weekends or holidays. In-stock orders are not guaranteed to ship the same day they are received. All orders received for in-stock items ship within 1 business day. To ship to multiple addresses, simply place a separate order for each shipping address. You can do this by placing individual orders online or by calling Customer Care to place the orders for you. New Balance reserves the right to hold any order for suspected fraud. New Balance is unable to ship to PO Boxes at this time.
We are so committed to helping you get the right gear for your goals that we back all of our products with a 100% satisfaction guarantee. If you aren't completely happy with your purchase, simply return it within 30 days from purchase. (Returns must be in new condition, in the state you received them)
Unfortunately, we cannot accept returns on custom shoe orders.
Clean and crisp or big and bold? You make the call with the NB1 997. Create a standout look that's all your own with this heritage-inspired sneaker for men featuring rich suede and mesh materials you can customize. Superior comfort and American craftsmanship built with premium materials you choose. The NB1 997 features durable ENCAP cushioning for all-day comfort, and a customizable color palette for your personal best look.
Manufactured in the US for over 75 years and representing a limited portion of our US sales. New Balance Made is a premium collection that contains a domestic value of 70% or greater.
ENCAP® midsole technology provides support and maximum durability
EVA (Ethyl Vinyl Acetate) foam midsole and heel for cushioning