icon
icon
Ship Your Return
Enter your order number and follow the steps to complete your return and get a shipping label.
Fresh finds just landed.
Shop the newest must-haves before they're gone.
Premium quality, smart price.
Quality footwear you can trust all for less than $125.
Free returns and shipping on all orders $100+.
If you aren't completely happy with your purchase, we accept returns of merchandise in new condition within 45 days of purchase.
Email return label
Thank you! Please check your inbox.
You’re on the New Balance Canada site.
Mon - Fri 9AM - 9PM (EST)
Sat & Sun 9AM - 6PM (EST)