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Become a New Balance Member by creating an account.

When you log in, you’ll get exclusive offers, free shipping

and returns on all orders, and more. Sign up for free today.

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A man and woman sitting in front of a grey studio backdrop.
Join us.

Become a New Balance Member by creating an account. When you log in, you’ll get exclusive offers, free shipping and returns on all orders, and more. Sign up for free today.

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Membership benefits
A grey shoe sitting on a dark blue studio backdrop. A grey shoe sitting on a dark blue studio backdrop.

Free shipping & returns

Get free shipping and returns on all orders.

Free shipping & returns

Get free shipping and returns on all orders.
Multiple brown paper New Balance shopping bags on a tan studio backdrop. Multiple brown paper New Balance shopping bags on a tan studio backdrop.

Special offers

Receive members only offers and sales.

Special offers

Receive members only offers and sales.
A woman smiling and holding a red New Balance giftbag with a man looking at her. A woman smiling and holding a red New Balance giftbag with a man looking at her.

Birthday rewards

Members receive a special offer on their birthday.

Birthday rewards

Members receive a special offer on their birthday.
A person sitting and looking at a shoe in their hand. A person sitting and looking at a shoe in their hand.

3D foot scan

Always have access to your best fit. Members can save the 3D foot scan performed in-store to their New Balance account.

3D foot scan

Always have access to your best fit. Members can save the 3D foot scan performed in-store to their New Balance account.
A New Balance track event with people in the stands and sparklers spraying into the air. A New Balance track event with people in the stands and sparklers spraying into the air.

Event invitations

Members are invited to select New Balance events.

Event invitations

Members are invited to select New Balance events.
A grey shoe sitting on a dark blue studio backdrop.

Free shipping & returns

Get free shipping and returns on all orders.

Multiple brown paper New Balance shopping bags on a tan studio backdrop.

Special offers

Receive members only offers and sales.

A woman smiling and holding a red New Balance giftbag with a man looking at her.

Birthday rewards

Members receive a special offer on their birthday.

A person sitting and looking at a shoe in their hand.

3D foot scan

Always have access to your best fit. Members can save the 3D foot scan performed in-store to their New Balance account.

A New Balance track event with people in the stands and sparklers spraying into the air.

Event invitations

Members are invited to select New Balance events.

On our team
Rosalía sitting on a white studio backdrop. Rosalía sitting on a white studio backdrop.

Rosalía

Rosalía
Shohei Ohtani standing against a tan studio backdrop holding a baseball bat. Shohei Ohtani standing against a tan studio backdrop holding a baseball bat.

Shohei Ohtani

Shohei Ohtani
Coco Gauff standing against a green wall holding a tennis racket. Coco Gauff standing against a green wall holding a tennis racket.

Coco Gauff

Coco Gauff
Josh Allen standing in front of a blue wall on green turf holding a football. Josh Allen standing in front of a blue wall on green turf holding a football.

Josh Allen


Josh Allen
Gabby Thomas standing with her arms behind her back in a studio track styled environment. Gabby Thomas standing with her arms behind her back in a studio track styled environment.

Gabby Thomas

Gabby Thomas
Bukayo Saka playing soccer on a field outdoors. Bukayo Saka playing soccer on a field outdoors.

Bukayo Saka

Bukayo Saka
Tiago Lemos running and holding a skateboard in one hand. Tiago Lemos running and holding a skateboard in one hand.

Tiago Lemos

Tiago Lemos
Cooper Flagg sitting on a bench and holding a basketball against a navy studio backdrop. Cooper Flagg sitting on a bench and holding a basketball against a navy studio backdrop.

Cooper Flagg

Cooper Flagg
Rosalía sitting on a white studio backdrop. Rosalía sitting on a white studio backdrop.

Rosalía

Rosalía
Shohei Ohtani standing against a tan studio backdrop holding a baseball bat. Shohei Ohtani standing against a tan studio backdrop holding a baseball bat.

Shohei Ohtani

Shohei Ohtani
Coco Gauff standing against a green wall holding a tennis racket. Coco Gauff standing against a green wall holding a tennis racket.

Coco Gauff

Coco Gauff
Josh Allen standing in front of a blue wall on green turf holding a football. Josh Allen standing in front of a blue wall on green turf holding a football.

Josh Allen


Josh Allen
Gabby Thomas standing with her arms behind her back in a studio track styled environment. Gabby Thomas standing with her arms behind her back in a studio track styled environment.

Gabby Thomas

Gabby Thomas
Bukayo Saka playing soccer on a field outdoors. Bukayo Saka playing soccer on a field outdoors.

Bukayo Saka

Bukayo Saka
Tiago Lemos running and holding a skateboard in one hand. Tiago Lemos running and holding a skateboard in one hand.

Tiago Lemos

Tiago Lemos
Cooper Flagg sitting on a bench and holding a basketball against a navy studio backdrop. Cooper Flagg sitting on a bench and holding a basketball against a navy studio backdrop.

Cooper Flagg

Cooper Flagg
What's trending

New releases and classic styles. 

Frequently asked questions

You can create your New Balance account by signing up online.

As a New Balance member, you can unlock a whole host of benefits:

• Always on free shipping

• Free returns

• Access your 3D foot scan from your account

• Receive special offers and promos

• Receive birthday rewards

• Get invited to select New Balance events 

There is no cost associated with becoming a member. It’s 100% free.

You can enjoy benefits immediately after signing up and verifying your account. New Balance membership is not a rewards or loyalty program that requires an accumulation of points.

You can opt in when you create your account, or subscribe to our emails at any time.

Customer standing on 3D Footscan in-store

3D foot scans are an in-store service, performed at select New Balance retail locations. To find the location nearest you, navigate to our find a store page.

When you have your 3D foot scan performed at a participating New Balance retail location, make sure to provide the same email address that you used to create your account.

You can delete your account at any time by signing in and visiting My Account. From there, select Delete Account on the profile tab and follow the on‑screen instructions to confirm.