A man standing and a woman sitting on a stool in front of a grey studio backdrop.
Join us.

Become a New Balance Member by creating an account.

When you log in, you’ll get exclusive offers, free shipping

and returns on all orders, and more. Sign up for free today.

A man and woman sitting in front of a grey studio backdrop.
Join us.

Become a New Balance Member by creating an account. When you log in, you’ll get exclusive offers, free shipping and returns on all orders, and more. Sign up for free today.

Membership benefits
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What's trending

New releases and classic styles. 

Frequently asked questions

You can create your New Balance account by signing up online.

As a New Balance member, you can unlock a whole host of benefits:

• Always on free shipping

• Free returns

• Access your 3D foot scan from your account

• Receive special offers and promos

• Receive birthday rewards

• Get invited to select New Balance events 

There is no cost associated with becoming a member. It’s 100% free.

You can enjoy benefits immediately after signing up and verifying your account. New Balance membership is not a rewards or loyalty program that requires an accumulation of points.

You can opt in when you create your account, or subscribe to our emails at any time.

Customer standing on 3D Footscan in-store

3D foot scans are an in-store service, performed at select New Balance retail locations. To find the location nearest you, navigate to our find a store page.

When you have your 3D foot scan performed at a participating New Balance retail location, make sure to provide the same email address that you used to create your account.

You can delete your account at any time by signing in and visiting My Account. From there, select Delete Account on the profile tab and follow the on‑screen instructions to confirm.