Need to help?
- Text or Call our Customer Care Department
- (888) 832-7084
- Mon. - Fri.
- 9 AM - 9 PM (EST)
- Sat. & Sun.
- 9 AM - 6 PM (EST)
Search Our FAQ
Find answers to your most frequently asked questions:
24 hours a day, 7 days a week. Browse Now
Need help with an item not purchased on newbalance.ca? Click here.
Get help and support or provide feedback:
Monday - Friday. Send an Email
We will respond to your email as soon as possible.