Extended holiday returns. If you aren't completely happy with your purchase made now through December 24, 2025, simply return it by January 31, 2026 for free. Returns must be in new condition, in the state you received them. New Balance reserves the right to refuse worn or damaged merchandise. Unfortunately, we cannot accept returns on non-returnable items.
We're proud to make our NB1 custom shoes in the USA. However, with the safety of our associates, their families and our communities in mind, we have scaled back production in our US factories to ensure optimal physically distancing. As a result, our NB1 line has been temporarily paused. While we work to get it back up and running, there are plenty of other New Balance styles to choose from.