Payment Options
Credit Card
We are proud to accept Visa and MasterCard.
We Accept
To protect our customers, we verify all shipping and billing addresses with credit card companies when processing orders. If you are having merchandise delivered to an address other than your billing address, your order may be delayed for verification.
PayPal
Choosing to pay with PayPal will transfer you to the PayPal payment page. PayPal securely processes payments for New Balance. Pay with PayPal in a couple clicks and you will return to New Balance upon payment completion. New Balance will send you an email confirming your purchase and PayPal will email you a receipt for the transaction once your payment is complete.
Need to contact us?
Email Customer Care or call (888)-832-7084 (English only)
Mon - Fri: 9AM- 6PM (EST)
Sat & Sun Closed
Holiday Hours
11/28/19 - Closed for Thanksgiving
12/24/19 - Closed for Christmas Eve
12/25/19 - Closed for Christmas Day
12/31/19 - Open 8am-4pm (CT), 9am - 5pm (EST)
1/1/20 - Closed for New Year's Day
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