Secure Shopping Guarantee
Because New Balance takes credit card information security seriously, we have implemented a variety of technical and procedural controls to ensure transactions on our site remain private and protected.
Secure Socket Layers (SSL)
To ensure the information you provide online is secure during transmission, we employ leading edge encryption technology and Secure Socket Layers (SSL) while processing any personal information you supply. These controls are certified by VeriSign®, a leading Internet security company.
You can also review our security certificate using your browser by clicking on the closed lock or solid key image at the bottom of your browser on any of the secure pages on our site. This will display our site security information. If you have any additional questions, please contact us.
To be sure you have the maximum protection available, we strongly advise that you download and install the latest version of your browser.
Need to contact us?
Email Customer Care or call (888)-832-7084 (English only)
Mon - Fri: 9AM- 6PM (EST)
Sat & Sun Closed
11/28/19 - Closed for Thanksgiving
12/24/19 - Closed for Christmas Eve
12/25/19 - Closed for Christmas Day
12/31/19 - Open 8am-4pm (CT), 9am - 5pm (EST)
1/1/20 - Closed for New Year's Day