Product & Fit
Finding the perfect fit is essential to feeling and performing your best. Below you’ll find more information about determining your size, choosing the right styles and more frequently asked questions about our products.
For additional help with products and sizing, contact our Customer Care team or get fitted by a pro at your closest New Balance store.
Frequently Asked Questions
We design our running, walking and training shoes to support the unique demands of each activity. To help you stay comfortable and perform your best, we suggest choosing shoes designed for your specific sport or workout. This may mean you wear a running shoe while training for your 10K but switch to a training shoe for gym days.
Benefits of Running Shoes
• Generally have more cushioning in the heel at the point of impact, plus support technology specific to a running stride
• Made with more mesh to help keep feet cool during runs
Benefits of Walking Shoes
• Designed with the specific body mechanics and strike path of walking in mind
• Constructed to be more flexible through the ball of the foot to allow for a greater range of motion through the roll of the forefoot
• Have greater arch support to protect where the force is heaviest on the foot
Benefits of Training Shoes
• Provide additional support for both forward and lateral movements
• Designed for a variety of cross-training workouts, including HIIT, strength training, step aerobics, boot camps and short treadmill jogs
• While not intended for use in long races (i.e., half marathons and marathons), our training shoes can be used in shorter runs (i.e., mile races and treadmill warm-ups)
Our shoes generally run true to size and align with standard industry sizing. If a style runs smaller or larger, we note that on the product page to help you choose the best size.
We offer our shoes in a range of widths from X-Narrow to XX-Wide to help everyone get the perfect fit. If you’re feeling pressure on the sides or tops of your feet, you may need a wide width shoe. Or if there’s extra space on the sides of your feet, you may need a narrow width shoe. Download and print our sizing tools for men, women and kids to find the right width for your feet.
Want to get fitted by one of our pros in person? Visit your closest New Balance store.
Download and print our sizing tools for men, women and kids to easily find your shoe size. These printable measuring charts help you find your size and width and offer tips for finding your best fit.
Want to get fitted by one of our pros in person? Visit your closest New Balance store.
We’re sorry your size is unavailable. Though our restock plans vary from style to style, we offer back in stock email alerts for select items.
To set an alert, look for the “Set a back in stock alert” option on the product page above the “Add to cart” button. Select the colorway and size you want, and we will send you an email alert when your item is back in stock.
We’re proud to offer one of the largest selections of shoes in extended widths. Visit the following pages to easily shop our wide width shoes for men, women and kids.
The “v” in our style numbers indicates which version of a model that style is. For example, the 880 has been updated and released as a new version multiple times (880v3, 880v4, 880v5, etc.). Updating our shoes allows us to continually improve them using customer feedback and new technology.
You can shop our shoes by heel drop measurement using the "Drop" filter option located on the left hand side of our product category pages. Additionally, the heel drop measurement for each shoe is listed in the product description.
An easy way to check if you overpronate is to look at the bottom of your current running or walking shoes. If the inside edge of the sole (near the ball of the foot and the big toe) shows more wear, you likely overpronate. Overpronation, sometimes referred to as just pronation, is when the foot rolls inward when walking or running.
Overpronation can lead to excess pressure on the inside edge of your feet. However, if you haven’t been experiencing pain or injuries, we do not suggest trying to correct your stride.
For help finding the right shoes based on your stride, visit your closest New Balance store to get fitted by one of our pros.
Our stability shoes feature technology designed to support runners who overpronate. Shop stability styles for both running and walking below:
• Shop stability running shoes for men
• Shop stability running shoes for women
All of our athletic shoes have non-marking outsoles and will not leave black marks (or scuffs) on either hardwood or tile floors.
Use our shoelace length chart below or measure the length of your existing shoelaces to determine the best length for your shoes.
View additional frequently asked questions here.
